Rental Policies & FAQ

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One person’s perfect day on the water may be too hot or too cold for the next person. As a boat rental company, last-minute cancellations can be very costly. We ask that you carefully read and understand the following policies before you take out a boat for rent. These policies were made to help ensure your safety and to help make your rental experiences fun and easy. We hope you enjoy your day on beautiful Lake Wissota!

All boats are paid in full upon reservation. Please check with your group and have your dates confirmed prior to booking your reservation to avoid unnecessary charges.

• 15 or more days prior to your reservation you may reschedule at no additional cost or cancel and receive a full refund less the non-refundable deposit.
• 0 – 14 days prior to your reservation you may not reschedule or refund and will result in a forfeiture of all rent due. 
• No shows are subject to the full rental cost.

Severe Weather?  

Cancellations made by WWR due to severe weather will have 30 days to rebook within the current season and use your rental.  If the weather event happens October 1st or later, you may carry over the reservation until spring of the following year.  These must be booked and used by June 15 of the year following the original rental date.

The boat will be in the water, uncovered, gassed up and ready for you to go boating! 

Logistics:

• Full day rentals are from 10am-6pm.
• Check In (10am) and Check Out (6pm) occur at the marina at 1917 Restaurant on Lake Wissota.     

VRBO dock drop-offs are available for multi-day pontoons rental.       

Check-In Process:

• Please be on time for your reservation. If something comes up, let us know as soon as you know.  It is likely that we have other rentals that day and will need to make adjustments accordingly.  
• Staff will be able to answer your boating questions - how to operate, all the functions/how to’s of the boat, stereo/Bluetooth, fish finder/GPS info, fuel and more!   
• The Rental Agreement will be reviewed, driver info/driver’s licenses and boater’s safety certificates (if applicable) will be checked.   
• If you are keeping the boat overnight, docking instructions will be discussed. 

Returning The Boat:

• Boats need to be returned on a full tank of gas.  There is a gas pump located at 1917 Restaurant on Lake Wissota. 
• If the boat arrives 15 minutes after the scheduled check in, Renter will be charged $40.00 per 15-minute increments. 
• A staff member from WWR will check over the boat upon your return. 

We will give you the boat with a full tank and ask that you return it with a full tank of gas.  All gas must be ethanol free. 

There is a gas pump located at the 1917 Restaurant on Lake Wissota.  We are happy to meet you at the gas pump for check out.  

 Adult Life Jackets:

• There are enough adult life jackets on board for the rated capacity of every boat. These are stored in the boat, within the seats or other storage compartments. 
• We carry the U.S. Coast Guard Approved Type ll Adult Life Jackets.  
• Fits adults 90 lbs. and over (30"-52" chest). Designed as a one size fits all adult flotation device with one buckle donning with adjustable strap. Simple and straightforward to cover vessel requirements.   
• The life jackets that are provided in the boats are not legal for wearing while being towed behind a boat for tubing. 

Children’s Life Jackets: 

• WWR requests that renters bring their own child size life jackets for passengers until 90 lbs. 
• We have a limited amount of performance and infant/ child life vests available to rent.  They are available on a first come, first served basis.  Rate is $10/day.

Please visit the DNR Boater's Handbook for information about state regulations, laws & licensing.

 No. The DNR/Water Patrol simply count heads. Infants and small children also count. You will be ticketed if you violate the law.  Please visit the DNR Boater's Handbook for information about state regulations, laws & licensing. 

If you have boated on Lake Wissota before, you know that the train bridge between "big" and "little" Lake Wissota is difficult to get under.  Most ski, wake and fishing boats will fit under the bridge. However, our pontoons do not fit under the bridge.  Boaters have access to "big" Lake Wissota, Moon Bay, and the upper Lake Wissota/ Chippewa River as seen on the maps.

If you intend to dock the pontoon at your VRBO and are unsure which body of water you will be on, please contact us for clarifications.

We love pets, just not in our boats. Pets are not allowed in any of our watercraft. Thank you for your cooperation. 

Our Lowe pontoon has a radio and the Manitou has a bluetooth stereo. Renters will need to bring their own speaker on the Princecraft pontoon or use our small portable speaker. Please let us know if you would like it so it can be charged!

Allowed:

Coolers, food, beverages (no glass), and personal items.

Not Allowed:

Smoking, grills, heaters or anything that could be a fire hazard. *Burns on our boats will result in an additional charge.

Excessively Dirty Boats

Renters should expect to find the WWR boats clean and in good working order upon their arrival for use. Renters are asked to make a reasonable effort to return the boats as clean as possible. *Excessively dirty boats will result in an additional charge.

• Fishing is allowed on the Lowe pontoon only.
• Renters are asked to take all live bait with them upon departure.
• Cleaning fish is NOT allowed on our boats.
• Visit the DNR websites for information about state fishing regulations & licensing.